After years of suffering with dry eyes and several visits to consultants in the Midlands, I was getting extremely frustrated and losing hope of finding anyone who could understand my problem fully and offer me sound advice with a plan for improvement. I had both Meibomian gland dysfunction and aqueous tear deficiency, with occasional secondary inflammation. Since 2002 I had used a variety of drops and also tried punctal plugs, but had developed infections.
After another search on the Internet and looking at London consultants, I noticed Ms Saw had an amazing CV and had Dry Eye as one of her areas of expertise. My first visit to Valerie in March 2015, instantly gave me the hope I was seeking. She was so understanding, reassuring and kind. Valerie took time to investigate and diagnose my symptoms fully and I came away with a new treatment regime offering various options, as part of a plan for improving my condition in the short and long term. As one of my treatment options, Valerie carried out Cautery of the lower tear ducts and fitting of a punctal plug in one of the upper.
In 2016 my eyes are now far more comfortable and I am slowly reducing medication. I am using a good combination of drops and ointment and continue with a hot massage routine.
I have travelled from Staffordshire for all of my visits and will happily continue to do so, Valerie is unique in my view, and so it is well worth the effort to get the best.
Clearly our rating is 6 out of 5.