Reviews

Ms Valerie Saw’s team were very attentive and helpful. I had LASEK surgery which has longer recovery time and is more painful. Ms Saw ensured the pain has kept to a minimum and even came in on a Saturday to check how my eyes were healing! All my questions were answered promptly.

Well taken care of. Surgery went very well and aftercare excellent. I have 20/20 vision, the best thing I have ever spent my money on. Would recommend LASIK eye surgery.

I received the highest level of professional care from Valerie Saw and her team. I have a pre-existing condition, (Blepharitis) so was anxious about surgery. However, not only has Miss Saw corrected my vision, she has also greatly improved the Blepharitis symptoms with medication, which previous ophthalmologist, GP’s and opticians had not diagnosed/treated adequately. The surgery was quick, pain free and extremely professional. Thank you!

I had considered having laser correction surgery for years, even visiting one of the ‘high street’ chains for an assessment. However, I never felt confident that I would be getting the best care. I decided to make an appointment to have an assessment with Valerie Saw & team and felt instantly secure and confident in the whole process, each member of the team was warm & professional. The surgery itself was quick and (literally) painless. I am 3 months down the line and delighted, not only with the result but with the follow up care I received. I highly recommend Valerie and her whole team. I could not have done this without them!

After many years debating whether to have surgery I eventually booked an appointment with Ms Saw. Valerie and her team explained everything fully, addressed my worries and put me at ease. The procedure was easier than I thought it would be and I only wish I had done it sooner. Thanks to Ms Saw I do not need glasses anymore.

Calm and clear. I was particularly grateful for being able to contact Valerie both pre and post-surgery with questions. The teams both in Valerie’s practice and at Moorfields were friendly, reassuring and approachable. Thank you for taking such good care of my sight!

After years of suffering with dry eyes and several visits to consultants in the Midlands, I was getting extremely frustrated and losing hope of finding anyone who could understand my problem fully and offer me sound advice with a plan for improvement. I had both Meibomian gland dysfunction and aqueous tear deficiency, with occasional secondary inflammation. Since 2002 I had used a variety of drops and also tried punctal plugs, but had developed infections.

After another search on the Internet and looking at London consultants, I noticed Ms Saw had an amazing CV and had Dry Eye as one of her areas of expertise. My first visit to Valerie in March 2015, instantly gave me the hope I was seeking. She was so understanding, reassuring and kind. Valerie took time to investigate and diagnose my symptoms fully and I came away with a new treatment regime offering various options, as part of a plan for improving my condition in the short and long term. As one of my treatment options, Valerie carried out Cautery of the lower tear ducts and fitting of a punctal plug in one of the upper.

In 2016 my eyes are now far more comfortable and I am slowly reducing medication. I am using a good combination of drops and ointment and continue with a hot massage routine.

I have travelled from Staffordshire for all of my visits and will happily continue to do so, Valerie is unique in my view, and so it is well worth the effort to get the best.

Clearly our rating is 6 out of 5.

Extremely pleased with the surgery (January 2016). It is life changing. Valerie was fantastic all way through, very professional and thorough in her explanations. Surgery was painless and results were already incredible after a few hours. After care support was brilliant. I have been recommending Valerie to my family and friends since then!

I highly recommend undertaking laser surgery with Valerie. I had a very high prescription (-8) and was wearing spectacles and then contact lenses since I was 5 years old. I was a bit apprehensive at the start but Valerie was very reassuring from the beginning. I received all the information I wanted allowing me to make my choice. The surgery (in May 2016) didn’t take long at all and the discomfort only lasted a couple of hours. I was provided with a range of drops including anesthetics drops against the pain which were very efficient. After a few hours, I was seeing and my vision settled very quickly after then. I was driving my son to school after 48h. Valerie gave me her mobile number allowing me to call her, anytime (even during the weekend) if I had any concerns. This was really reassuring. She is making herself available for her patients and is very caring. My vision is now perfect, which is an amazing and crazy feeling! Whenever friends mention laser surgery, I encourage them to see Valerie as I know they will be in very safe hands. The clinic facilities at AVC are very clean and modern, as you would expect for private facilities. You are very well looked after all way through.

Dr Saw carried out my laser eye surgery in November 2016. Her team completed a thorough pre-assessment of my eyes and determined I was suitable for surgery. On the day of the surgery I was walked through the process step-by-step to ensure I was comfortable with what was going to happen, as well as information about how long different things would take. I’ve had several follow up appointments and have reached out to Dr Saw multiple times with questions, all of which have been responded to promptly. My vision is now better than 20/20. My wife is also looking to get laser eye surgery and we’ll definitely be going back to see Dr Saw!